Terms and Conditions

The following Terms and Conditions shall apply to the purchase and supply of all Goods sold by us to you, the Customer. By ordering Goods from us, you confirm that you have read and accepted the Terms and Conditions and agree to them.

  1. Definitions

Delivery shall mean the date upon which the Goods are physically delivered to the address nominated by you.

Goods shall mean all Goods provided by us to you and shall include, without limitation, any fee or charge associated with the supply of goods by us to you.

Price shall mean the cost of the Goods as agreed between us and you, subject to these Terms and Conditions.

We, us and our shall mean ALP NUTRITION Pte Ltd and its agents and employees.

Website means www.alpnutritionasia.com and every part of it, including all digital properties.

You shall mean you the customer and your agents and employees or any person acting on behalf of and with your authority.

2. Orders and Acceptance of Terms

By placing an order with us and completing payment for your order, you agree with and will be bound by these Terms and Conditions.

We have the final discretion as to whether your order is accepted and fulfilled and we may cancel an order or any part of an order for any reason, including unavailability of Goods. If an order is canceled, we will use reasonable attempts to notify you of the cancellation and we will provide you a refund. We shall not be liable to you if we are unable or decline to supply Goods for any reason.

You cannot cancel an order once it has been sent to us.

  1. Price

Unless otherwise stated our Prices include GST.

Our Prices are subject to change at our sole discretion.

All Prices are in Singapore dollars.

4. Payment

For one-time purchases and subscription plans, you must pay for the Goods and any Delivery fees using the online payment options provided. For our monthly installment program, you will be billed each month prior to the Goods being shipped.

5. Errors or Omissions

Clerical errors or omissions, whether in computation or otherwise in any order, quotation acknowledgment or invoice, shall be subject to correction.

6. Delivery and Inspection

We will deliver the goods to you to the address specified in your order. We do not deliver to P.O. Boxes and we do not permit customer pick-ups. We do not currently ship outside Singapore.

We will endeavour to comply with all delivery dates agreed in writing, but such dates will not be binding. We shall not be liable for failure to deliver or delay in Delivery beyond our circumstances.

You shall inspect the Goods upon delivery and refuse delivery if there is any damage to the Goods, or notify us of any alleged defect, damage, or failure to comply with description within seven days of delivery. You shall afford us an opportunity to inspect the Goods within a reasonable time following notice and before any use is made of the Goods. If you fail to comply with this clause, you shall be deemed to have accepted the Goods.

7. Prohibition on Resale

Unless otherwise agreed, you may not purchase Goods through our Website for the purposes of resale.

8. Not Healthcare Advice

The Website is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on the Website, including information that may be provided on the Website directly or by linking to third-party Website that is provided for informational purposes only. Please consult with your physician or other healthcare professionals regarding any medical or health related diagnosis or treatment options.

The products and claims made about specific products on or through the Website are not subject to regulation by the AVA or HSA in Singapore and are not approved to diagnose, treat, cure or prevent disease. All health claims made by ALP NUTRITION Pte Ltd are supported by scientific evidence.

9. Use of Products

Please follow instructions on the box, taking care not to exceed the recommended daily dosage.

The vial should always be shaken before use.

Up to three different products can be taken concurrently, within a 24 hour period, however it is recommended that they are not all taken at the same time.

Results may vary with each individual, depending on diet, health and other environmental factors. Best results have been achieved when the supply is used within the allotted period – i.e. a 1 month supply is used within a month. Noticeable results may take anywhere from two to eight weeks.

10. Power to Revise Terms and Conditions

We may revise these Terms and Conditions at any time without notice by updating the posting of this document on the Website. We therefore strongly advise you to carefully read these Terms and Conditions whenever you make an order for Goods with us. You will be deemed to have accepted the revised Terms and Conditions if you place any further orders and your continued orders after any change in the Terms and Conditions indicates that you accept the changes.

11. Privacy Policy – Collection and Use of Your Personal Information

ALP NUTRITION Pte Ltd is dedicated to keeping your details private and therefore any personal information we collect is for business and shipping use only and is kept strictly confidential. We will never sell or share your personal details with third parties.

Please read our privacy policy so that you understand how we collect, use and store information about you.


12. Website

While we have made every endeavour to ensure that the information provided on the Website is free from error, we do not guarantee the accuracy, adequacy or completeness of tge information provided and we shall not be responsible or liable for any error in or omission of any information provided on the Website.

We use cookies on our website and some information or services may not be available if you disable your browser so as not to accept cookies.

13. Miscellaneous

These Terms and Conditions shall be binding on the legal representatives, assignees, and successors of both parties.

If any provision of these Terms and Conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.

Any failure by us to enforce at any time or for any period any one or more of the provisions of these Terms and Conditions shall not be a waiver of those provisions or of our right at any time subsequently to enforce these Terms and Conditions or exercise any other right or power contained in these Terms and Conditions.

We may at any time assign our interest in and rights under these Terms and Conditions.

The law of Singapore shall apply fully and completely to these Terms and Conditions