We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Please note that once the product is opened, we do not refund the purchase price if you simply change your mind.
ALP NUTRITION Pte Ltd asks that you please inspect the parcel before signing with the courier should any damage have occurred in transit. Should any damage have occurred ALP NUTRITION Pte Ltd must be contacted via email: [email protected] within 48 hours of receiving your goods and provided with photo evidence for verification.
You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price. Please note that every effort is taken to ensure that we pack your order as safely as possible – but damage does occur from time to time.